Frequently Asked Questions


How can I send someone a photo?
You can have us email them a special link that will provide access to a photo without needing to be logged in. First enlarge the photo you would like to send by clicking on the photo. Then click on the email icon in the upper right corner. Fill out the form with the name and email address of the recipient and we"ll send them an email with a link to view the photo.
How can I see photos that were posted last year?
In the photos section, you can select a different camp season with the calendar icon in the upper right corner. Using this menu, you can view photos from the past several years.
How can I organize my camper"s photos?
You can use our "My Albums" feature to collect and organize your camper's photos. To get started, click on the "My Albums". In the "My Albums" area you can create as many albums as you would like (Some parents create one album for each camper.) Once you have created the albums you want, you are ready to start placing photos into them. Start browsing through the camp albums, and when you find a photo you like, click on the icon in the upper right corner. You can return the "My Albums" section at any time to view the photos you have collected.
How can I delete a photo from an album?
You can you use the "Delete" button under a photo in your album to remove the photo. You can also delete an entire album from the "Manage Albums" page.
When are photos uploaded?
Photos are uploaded each camp day at the end of the day. Photos from events that continue on past the end of the camp day such as 49er trips and late nights will be posted the following morning and added on as a separate album to the prior day"s photos.
How can I create my own photo albums?
You can use our "My Albums" feature. Please refer to the "How can I organize my camper"s photos?" question above for more information.
Can I create more than one photo album?
You can create as many albums as you would like. In the "My Albums" section, click on the [Manage Albums] link. You can use this page to create additional albums.
Why aren't there any pictures of my campers?
The idea behind ColemanTown is to give you a flavor of each camp day. While we keep careful records and make sure to circulate our photographers because we want to include as many children as possible each day, it is virtually impossible to capture every camper every day! We hope that you will enjoy each day"s photos and that when you see one that captures your own child, you will place it in your own family album! We are confident that over the course of the summer, you will happily come across numerous photos of your child enthusiastically engaged in camp activities. (If you look only for your own child, we think you will miss out on much of the flavor of life in Coleman Country!)


How often are videos posted?
Videos will be posted throughout the week.


How can I change my password?
You can change your password in the "My Profile" section. Click on the "Edit Profile" link on the left. Enter your new password in both password fields and click the "Save Changes" button. If you are unable to login to your account to change your password, please refer to the question below, "I forgot my password. --How can I reset it?" for additional instructions on resetting your password.
How can I change my email address?
You can change your email address in the "My Profile" section. Click on the "Edit Profile" link on the left. Enter your new email address and click the "Save Changes" button.
I forgot my password. How can I reset it?
You can reset your password with our Password Reset tool. Simply enter the email address you used when you registered and we will email you a link that you can use to reset your password.
How do I invite family and friends to join?
You can invite others to join ColemanTown with our "Send an Invite" feature. This feature is only available to Parents and Guardians. To send an invitation, click the "Send an Invitation" button on the home screen or the "Send an Invite" link in the "My Profile" section. Fill out the form and we will send them an email with a link that they can use to create their own account.
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